Q：How long have you been involved in this market?

A：We have been engaged in the laser industry for more than 10 years.

Q：Can you offer quotations for the products not shown on the website?

A：There are many model and power for laser machine, and not all of the products was displayed,so you can send us pictures or your


Q：Are samples available free of charge?

A：Sure,we can provide you with free samples for you,just let us know your request.

Q：Can we use the specified packing method?

A：Of course, you can use the packaging method you specify

Q：Does the product itself support OEM customization?

A：We support OEM and ODM service.

Q：What's the min quantity?

A：There is no min order quantity for our machine.1 set also ok.


Q：Can you provide a product catalog?

A：Please send us your email,we will send the product catalog you need to your mailbox.


Q：About the terms and conditions of payment?
A：When you quote, we wil confim with you the trading method,FOB,CIF EXW, or other methods. Standard payment terms is 30% advance payment first+70% balance before delivery.And we also can discuss according the order real situation.


Q：Product after-sales service scope and service period？
A：We provide 2 years warranty for the whole machine,except human damage and consumarble parts.


Q：Mass production time and delivery time?
A：Different products have different production cycles,fiber laser cutting machine usually 15-25days,other machines usually 2-5 days.