Q:How long have you been involved in this market?
A:We have been engaged in the laser industry for more than 10 years.
Q:Can you offer quotations for the products not shown on the website?
A:There are many model and power for laser machine, and not all of the products was displayed,so you can send us pictures or your
Q:Are samples available free of charge?
A:Sure,we can provide you with free samples for you,just let us know your request.
Q:Can we use the specified packing method?
A:Of course, you can use the packaging method you specify
Q:Does the product itself support OEM customization?
A:We support OEM and ODM service.
Q:What's the min quantity?
A:There is no min order quantity for our machine.1 set also ok.
Q:Can you provide a product catalog?
A:Please send us your email,we will send the product catalog you need to your mailbox.
Q:About the terms and conditions of payment?
A:When you quote, we wil confim with you the trading method,FOB,CIF EXW, or other methods. Standard payment terms is 30% advance payment first+70% balance before delivery.And we also can discuss according the order real situation.
Q:Product after-sales service scope and service period?
A:We provide 2 years warranty for the whole machine,except human damage and consumarble parts.
Q:Mass production time and delivery time?
A:Different products have different production cycles,fiber laser cutting machine usually 15-25days,other machines usually 2-5 days.